What's Available

To find out what documents are available to support your use of the Clinician & Group survey, read the following document. (PDF Help)

  • What's Available for the Clinician & Group Surveys English - PDF (188 KB)

Option 1: Download a complete set of Clinician & Group Surveys and Instructions

Get all the documents you need to administer the survey, analyze the data, and use survey results.

Option 2: Download one or more documents for the Clinician & Group Surveys

The table below lists documents available for the Clinician & Group Surveys.

  • Use the filter below to limit the list to documents associated with a step in the survey process.
  • Download the documents you want by adding them to your queue.
  • You can view the documents by selecting the PDF or Word links. (PDF Help; Word Viewer)External Link.

Filter Results

Survey Step

Survey Version

Population

Results: 52 of 52 documents displayed. 

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Step 1: Get Surveys

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Step 2: Administer a Survey

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  • Preparing Your Questionnaire Add all to queue

    Version:       12-Month, Patient-Centered Medical Home, Visit
    Population:  Adult, Child
    Description: Includes guidelines for incorporating supplemental items, formatting the questionnaire, and translating the questionnaire into other languages.

  • Fielding the Surveys Add all to queue

    Version:       12-Month, Patient-Centered Medical Home, Visit
    Population:  Adult, Child
    Description: Includes guidelines for constructing a sample of adults or children, collecting data, determining whether a questionnaire is complete, and calculating response rates.

  • Sample Notification Letters Add all to queue

    Version:       12-Month, Patient-Centered Medical Home, Visit
    Population:  Adult, Child
    Description: Contains examples of letters and postcards in both English and Spanish for notifying and reminding potential respondents about the survey.

  • Sample Telephone Script Add all to queue

    Version:       12-Month, Patient-Centered Medical Home, Visit
    Population:  Adult, Child
    Description: Provides guidelines for administering the survey by telephone and a sample script based on the Adult 12-Month Survey 2.0.

Step 3: Prepare and Analyze Data

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  • Analysis Guidance Add all to queue

    Version:       12-Month, Patient-Centered Medical Home, Visit
    Population:  Adult, Child
    Description: Includes guidelines for using the CAHPS analysis program (known as the CAHPS macro) with the Clinician & Group Surveys.

  • CAHPS Analysis Program Add all to queue

    Version:       12-Month, Patient-Centered Medical Home, Visit
    Population:  Adult, Child
    Description: Includes SAS@ files needed for the CAHPS analysis program.

Step 4: Use Survey Results

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  • Patient Experience Measures Add all to queue

    Version:       12-Month, Patient-Centered Medical Home, Visit
    Population:  Adult, Child
    Description: Provides a list of the composite and rating measures that can be used for internal and public reports of survey results; tables indicate which survey items are included in each measure.