Skip Navigation Department of Health and Human Services www.hhs.gov
Agency for Healthcare Research Quality www.ahrq.gov
AHRQ Home | Questions? | Contact Us | Site Map | What's New | Browse | Información en español | E-mail UpdatesE-mail Updates
AHRQ banner
   Cahps Events


  CAHPS Site Map CAHPS Site Map
   Quick Links  Quick Links

What Would You Like To Do?

BULLET IMAGE View presentation slides:
— Julie Brown - first presentation (PDF, 131KB; PDF Help)
— Heather Britt (PDF, 6790KB; PDF Help)
— Julie Brown - second presentation (PDF, 133KB; PDF Help)
— Michael Hornbostel (PDF, 369KB; PDF Help)
bullet image Listen to an audio recording of the Webcast. (.mp3*, 90 minutes)
bullet image Learn about participating in a database for the Clinician & Group Survey.
bullet image Read the transcript. (PDF, 133KB; PDF Help)
bullet image Download the draft Visit Questionnaire (as of June 2009). (Word®, 161 KB, Word® viewer; PDF, 97 KB, PDF Help).
bullet image Learn more about the CAHPS Clinician & Group Survey.
bullet image Review materials from a related Webcast.

Speakers

  • Julie Brown
    RAND Corporation Team
  • Heather Britt
    Manager, Research Consulting Unit, Center for Healthcare Innovation, Allina Hospitals & Clinics
  • Michael Hornbostel
    Clinician & Group Manager, Westat

The CAHPS® Clinician & Group Survey: Update on Instrument Design, Implementation, and Comparative Data

Tuesday, June 23, 2009

This Webcast provided an update on ongoing enhancements to the design of the Clinician & Group Survey, explored a major health system’s experience with the visit-specific version of the survey, and introduced the new Clinician & Group component of the CAHPS Database.

  • Julie Brown of the RAND Corporation reviewed the core items in the Clinician & Group Survey, the various survey instruments that can be used to collect the core data, and new supplemental item sets in the final stages of development.
  • Heather Britt of Allina discussed the provider group’s experience testing a visit-specific version of the Clinician & Group Survey and its plans to use the survey and the data going forward.
  • Michael Hornbostel of Westat explained the features of the new Clinician & Group Survey Component of the CAHPS Database and reviewed its benefits for users.

Following the presentations, the speakers answered questions submitted by participants during the Webcast. If you have questions about any version of the Clinician & Group Survey, please send them to cahps1@ahrq.gov.

* To play the audio recording (MP3 format), you will need a browser plug-in or a program such as QuickTime®, Windows® Media Player®, or Real Player®.  Links to non-Federal organizations are provided solely as a service to our users, and do not constitute endorsements of the organizations by AHRQ or the Federal Government.



CAHPS® : Consumer Assessment of Healthcare Providers and Systems

Last updated 7/8/2009


AHRQ Advancing Excellence in Health Care
AHRQ Home | Questions? | Contact AHRQ | Site Map | Accessibility | Privacy Policy | Linking Policy | Freedom of Information Act | Disclaimers
U.S. Department of Health & Human Services | The White House | USA.gov: The U.S. Government's Official Web Portal
Agency for Healthcare Research and Quality AHRQ_footer 540 Gaither Road Rockville, MD 20850 AHRQ footer Telephone: (301) 427-1364